Frequently Asked Questions

Q: What platforms does Shift It Now support?

A: Apart from Shopify… Shift It Now works with most of the popular ecommerce platforms. Whether you are coming from WooCommerce, Magento, BigCommerce, Wix, Squarespace or even another Shopify store.. we got you covered.

Q: What data can I migrate with this app?

A: You can migrate almost everything you need – products, product variants, collections, customers, orders, discounts and more. Basically, the core data that helps your store run smoothly.

Q: Is my data safe during migration?

A: Yes, 100%...! We take data safety super seriously. Your data does not get lost or shared anywhere, it moves directly and securely from your old store to your new Shopify store.

Q: Can I migrate only specific data (e.g., only products)?

A: Yes you can… If you do not want to move everything, just pick what you need. For example, migrate only products and leave orders or customers behind.

Q: What happens if I have a large store?

A: No problem… Shift It Now is built to handle both small and very large stores. If you have thousands of products or orders, the app will still migrate them. It just might take a bit longer.

Q: How long does a migration take?

A: It really depends on the size of your store. A small store can be migrated in minutes, bigger stores with lots of products/orders can take few hours. But the good thing is… you do not need to sit and watch… it runs in the background.

Q: Will my product images and variants migrate correctly?

A: Yes… your product images, variants, SKUs and other details are all transferred over correctly… so you don’t have to re-upload or fix anything later.

Q: Do I need technical knowledge to use this app?

A: Not at all…! The app is designed to be simple… just follow the steps inside the app and you will be fine. If you ever get stuck, our support team is always there to help.

Q: Can I see what was migrated after it finishes?

A: Yes… once migration is done, you will see all the transferred data in your Shopify store. You can double check products, customers and orders to be sure everything looks right.

Q: Do you provide support if I run into issues?

A: Of course…! Our friendly support team is always there to support you. Whether it’s a small question or a major issue, we will guide you through it.

Q: What size of store can Shift It Now handle?

A: From a tiny shop with 10 products to a large catalog with thousands of SKUs and years of orders… Shift It Now can handle it.

Q: Is there a free trial available?

A: Yes.. you can try it before fully committing. That way you can see how the migration works without any risk.

Q: Can I make changes in Shopify after migration?

A: Yes.. once the migration is complete, you can edit products, add new ones or customize your store however you like. Shopify is flexible and the data is yours.